Now available to download

Putting the ‘social’ into performance management: A practice-based guide for microfinance

This guide is written for MFIs committed to managing and achieving their social mission, and the organisations that support them.

Inside, you will find step-by-step guidance on integrating a social lens into your perform-ance management systems. This practice guide draws upon experience and lessons learnt from over 45 MFIs and support organisations across the industry, detailing:

• Different entry points into SPM
• Case examples from the field
• Key issues at each step of the process
• Practical tips and clear guidance
• Further resources and support

Whatever your starting point, you can use this guide to strengthen the systems you use to deliberately balance your social and financial objectives.

Download the English version of the Practice Guide here (PDF - 2MB)

Download the Spanish version of the Practice Guide here (PDF - 2MB)

Download the Arabic version of the Practice Guide here (PDF - 2MB)

Download the French version of the Practice Guide here (PDF - 2MB)

Praise for the SPM Practice Guide:

Elizabeth Rhyne (ACCION International):
“There is a huge amount of good material here, and the many examples from specific MFIs give the document authority and interest.”

Gary Woller (Woller and Associates):
“My congratulations go out to Anita and her team for pulling this together. Bravura
performance.”

Masami Hayashi (Microfinance Network):
“Well structured, easy to follow...easy to find practical ways to improve [your MFI].”

Purchase a hard copy of the Practice Guide (PDF)

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